Customer privacy is very important to us. We collect certain information to fulfil your order, and this includes your name, email address, telephone numbers and billing and shipping addresses.

If you choose to provide us with any personal information, we will use this only to communicate with you about questions you may ask, purchases you may make, process orders you place, email information to you, your order status and confirmations or to review and enhance our performance and services to you.

We may also periodically send promotional emails about new items, or other information which we think you may find interesting using the email address which you have provided (if you have selected to receive these emails/letters).

We will store your data electronically in accordance with the Data Protection Act 1998.

We do not sell, rent or disclose our customers’ names, addresses, email addresses or any other personal information of any kind to any third party except to process your order and unless required by the law.

We do not have access to or store credit card details – all transactions are strictly confidential and processed using our payment partner PaymentSense.

We do not use your individual information to undertake any kind of site analysis, but we do analyse the overall browsing behaviour of our customers to make improvements to our website. We do not track your online behaviour once you have left our website, but we do use cookies to help us provide a personalised service.

Changes to this policy:

This privacy policy will change from time to time as we develop the range of services on the website. When this privacy policy changes we will place an updated version on this page.

Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties. You should always check the privacy policy before using this site, even if you have visited it in the past. This ensures that you will be aware of any changes. Changes to our privacy policy do not affect information we already hold about you. This statement was last updated on 29 July 2013.

Links to other websites:

We have placed links on this website to other websites we think you may want to visit such as social networking sites. We do not vet these websites and do not have any control over their contents. cannot accept any liability in respect of the use of these websites. This privacy statement does not apply to these sites nor are we responsible for the content and practices of these websites.

Your rights:

You have the right to access your information held about you by and where necessary, to have it amended if it is inaccurate.

To exercise your rights or to obtain more information, please contact:
David/Karen Galpin
Oakbank House
Turret Bank Road